Community Contacts — Send Portal

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Audience filters

Starts at zero on purpose — nothing is selected until you pick a filter or list, and Send is blocked server-side (not just hidden) until at least one is active, so an empty filter can never accidentally target everyone. Most contacts aren't linked to a Segment yet — Org type / Region / Keyword are the broad filters; use "Build a List" to hand-pick contacts into a named, reusable Segment over time. Every query runs live against Airtable.

Preview (first 50 matches)

OrganisationEmailRegionTypeFreshness
or

Compose & send

Select at least one filter or list to enable sending.

Overall stats

Open rate by org type targeted

Org typeDeliveredOpen rate

Personalised vs. generic — open rate

DeliveredOpen rate
With {FirstName} merge
Generic (no merge)

All sends

DateCampaignRecipientsDeliveredOpensClicksOpen ratePersonalised

Click a row for opens/clicks detail, if any exist yet.

Upload new research (CSV)

Accepts a CSV with an "Email" column plus any of Organisation/First name/Surname/Location/Org type/Tags (any order, extra columns ignored) — or a headerless list where each row is Organisation, ..., email@somewhere.org, .... The template gets First name/Surname right (for the {FirstName} merge) instead of guessing from a single "Contact name" column.

↓ Download CSV template

Research assistant Claude Haiku + web search — costs a small amount per query

Look up a real contact for one organisation via grounded web search. Never invented — if nothing is found, it says so. Review before adding; this does not write to Airtable by itself.

Build a list from existing contacts

For records that aren't tagged and don't fall neatly into Org type/Region/Keyword filters — search broadly, hand-pick the ones that actually belong, add them to a list. Lists are real Segments, so this is incremental: come back next week, search again, add more to the same named list, rather than starting from fresh research every time.